Bussiness
The professional support solution for your business
We know how support should work. Creating support software for the past Years and provide professional support with it we know exactly how a support platform should be.
Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom fields, custom ticket status, custom priorities, a client management and billing system with credit card and paypal checkout are just a few features of HelpDesk .
Let your users pay for your good support with our payment features
Subscription or Credit based billing system has been integrated into HelpDesk . Credit Card or Paypal payment gateway included!
We came up with the fairest support charging system ever. The credit based charging method does charge per ticket or chat request and therefore your clients only need to pay when they need support and you will get paid when you provide support. Of course you decide how much you charge per request.
Find out what HelpDesk can do for you to improve your business
Easy Installation
Installation in 5 minutes! Simply follow our installation manual for HelpDesk or get our installation service.
User Friendly
Most of the features one click away, we have build Live Chat to be as easy to use as possible.
Full Responsive
Small Screen big Screen it will fit no matter what. Fully responsive and mobile optimised that’s how it should be.
Secure Protect
Build to be as secure as possible and because it is installed on your server you are in control of everything.
Member System
Client management build in with a Client API to sync with your own user database.
Live Support Chat
Live conversation with your website visitors in real time.
Billing System
Charge your customers with the build in billing system.
Custom Fields
Extend almost any form with custom fields.
PHP IMAP
Email to Ticket conversation with ease. Clients can only use their email account.
Support Tickets
The complete support ticket system without ifs and buts!
Easy to embed
Embed the Live Chat, Support and FAQ area into any website.
Transfer Clients
Transfer customers to other operators. Working for both Live Chat conversations and support tickets.
Operator Panel
Beautiful and fully responsive with more than 20 permission levels for your operators, you are in charge!
Live Online Visitors
Wherever you place an embed code you will have live status of your visitors, from where they come and how long they stay.
Operator History
Statistics, ratings and feedbacks everything for each operator you have set.
File System
Advanced file and image manager, complete file system for chat attachments.
Responses
No need for typing the same message again and again, setup standard responses for the chat.
Auto ProActive
Engage and Auto engage website visitors build into Live Chat 3 with all the options you can imagen.
Chat-Bot
Setup auto answers for the chat until you pick up the client. Let the included chat bot handle some questions.
Departments
Unlimited use of the chat widget on websites, clients, chats, departments, etc.
Fancy Statistics
Not just statistics, beautiful and professional statistics. Export to excel, image or csv at anytime.
URL Blacklist
The name says it, black list URL’s right from your operator panel.
Settings
Control everything from the operator panel without any coding knowledge, simple and easy.
Auto Updater
New update? No problem, head to your operator panel – mainenace and with a click you run the latest version.
“Try Help Desk System Demo Now”
